Group 4532x
Support & Repair


Service, Support and Repair with Your Bottom Line in Mind!

Kool Technologies is dedicated to providing the best customer service and post-sales support possible. We service and repair Stoelting, Telme, and Ross machines as well as those from other manufacturers throughout all of Chicago, Northern Illinois, Central Illinois, and Northern Indiana.

We understand that answering questions regarding a soft serve freezer, frozen beverage dispenser, batch freezer or repairs isn't enough.  That is why we are committed to providing comprehensive service from the moment you visit our website.

Why Focus on Prompt and Professional Service and Repair?

Because we know what it is like to be without your machines, even for a few moments. David Schmitzowner of Kool Technologies began his career working with Stoelting as a a Service Technician and Trainer for their Distributor Service Network and later owned a Dairy Queen franchise, before starting Kool Technologies. This extensive experience working on all sides of Stoelting's products allows us to help you as effectively as possible, whether you are looking to repair or upgrade a single machine or build a new business from the ground up.

Expert Customer Service!

We will help you figure out your goals, what equipment is right for your location and how different machines can help you achieve your sales goals as quickly as possible.

Kool Technologies’ trained Profit Consultants can be reached during normal business hours 9 a.m.-5 p.m. or 24-hours a day via email: or by calling: 630-483-2256. 

Our trained profit consultants understand not just how the equipment works, but how to make it work for you! 

Post-Sales Service and Support!

In addition to helping you figure out the right refrigerated restaurant equipment for your location, we will also assist you with promoting new items in your location with point of sales materials and merchandising tips and techniques to ensure that your new soft serve machine shows the return-on-investment that we know it should!

Prompt and Professional Repair!

And of course, if you ever experience any problems with your equipment, Kool Technologies can help you get it up and running again.

To contact our Service Department, please call: 630-483-2256.

Monthly Special